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Common questions about ShikshaNetra — implementation, features, pricing, and support. If yours isn't here, write to us.

Setup in under 2 weeks
Data migration included — no extra charge
WhatsApp support during school hours
30-minute response target, Mon–Sat
Flat-rate pricing, no per-student fees
All updates and features included
Frequently asked questions

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01 What is ShikshaNetra?

ShikshaNetra is a complete school management ERP built specifically for Indian schools. It covers attendance, fees, exams, report cards, transport, staff management, communication, and 20+ other modules in one unified platform.

02 How long does implementation take?

Most schools are live in 2–4 weeks. We handle everything — data migration, platform setup, and staff training — so your team doesn't have to figure anything out alone.

03 Can you migrate our existing data?

Yes. Send us your Excel sheets, old software exports, or scanned registers — we import every student record, fee history, and staff detail. Zero data loss, proper mapping. You provide the data; we do the work.

04 Do you support CBSE, ICSE, and State Boards?

Yes — CBSE, ICSE, State Boards, IB, and IGCSE. Report card formats are fully customizable to match your board's requirements.

05 Is our school data secure?

Data is stored on India-based servers, encrypted at rest (AES-256) and in transit (TLS). We follow DPDP Act 2023 compliance guidelines and conduct regular security audits.

06 Is there a mobile app for parents and teachers?

Yes — Android and iOS. Parents see real-time attendance, marks, fee dues, and notices. Teachers mark attendance, enter marks, and assign homework. Staff punches in via GPS-verified check-in.

07 How is pricing structured?

Flat rate per month — not per student. No hidden charges. All updates, support, and new features are included. You only pay for the plan you choose.

08 What kind of support do you provide?

WhatsApp support during school hours with a 30-minute response target. Phone callback available for urgent issues. A dedicated person who knows your school's setup — not a generic helpdesk.

09 Can we try it before committing?

Yes — 15-day free trial, no credit card needed. Book a demo and we'll set up a trial environment configured to match your school structure.

10 Can school groups use ShikshaNetra across multiple branches?

Yes. We offer group licensing with centralized billing, consolidated reporting across campuses, and separate data silos for each school. Perfect for chains and educational trusts.

11 What if we need custom features?

Talk to us during your demo. We build custom modules, board-specific report formats, biometric integrations, and white-labelled deployments for schools with specific requirements.

12 What happens if we want to leave?

You can export all your data anytime in standard formats — CSV, Excel, PDF. No lock-in contract. We'll help with data export and hand-off.

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